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2 C-Series System Packages
2.1 Standard C-Series Serial Package (P-OCS-STD-CS15S)
The Standard C-Series Serial Package is comprised of a 9200-150-C 15” C-Series Display Module, Speaker Post
Mount, Intelligent Modem Switch, and serial data cabling. The 9200-150-C Series product is backward compatible
with the 9200-150-E series product line though provides many more advanced software features and benefits.
2.1.1 Intelligent Modem Switch (IMS-9000)
The IMS-9000 Intelligent Modem Switch acts as an intelligent data port switch between the Point of Sale (POS)
system, the Back Office PC, a telephone modem connection, and the OCS. Additionally, it provides advanced
integrated system diagnostic features to allow quick troubleshooting of all system cabling, POS and OCS
communication problems. Comprehensive LED indicators provide instant status of all communications. The status
of the OCS may be tested at any time by pushing the OCS TEST button. This instructs the OCS to perform a self-
test and report back any problems.
The default connection at power up is between the POS and OCS. Upon an authenticated request from the Back
Office PC or incoming telephone call, the IMS-9000 will automatically grant access of the requesting port to the
OCS. While the OCS is accessed, the programs and data can be updated or diagnostics performed on the system.
Upon a completed or disconnected PC session or dropped phone connection, the IMS-9000 automatically restores
connectivity from the POS to OCS. Refer to the IMS-9000 User Manual for additional details.
Figure 2 – IMS-9000 Intelligent Modem Switch
2.1.2 C-Series Serial Connection Topologies
The Order Confirmation System (OCS) interfaces with the IMS9000 or POS system via standard RS-232C or
RS422 serial communication standards. Default communications are set to RS-232C. Communication with the
POS system is typically at 9600 baud though some systems communicate at 19.2K baud. All system maintenance
functions are typically performed at a maximum speed of 57600 baud. The actual connection speed is limited by the
speed of the telephone connection.
2.1.2.1 Remote Dial-Up Configuration
The remote dial-up system configuration allows users to update the content on the OCS remotely using a standard
Windows based PC equipped with a dial up modem. This configuration requires the availability of either a switched
or dedicated telephone line at the store. Delphi provides a comprehensive and easy to use Configuration Tool
software utility that allows the user to easily create and maintain system dayparts, graphic slide shows, display
format, etc. See the Configuration Tool Software Utility section for more information.
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